Browsing by Author "Shonhiwa, S."

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    Challenges facing progression of disabled pesrons towards senior managerial positions in the National Association of Societies for the care of the handicapped member organisations in Zimbabwe.
    (2022) Khuphe, W.; Ndlovu, M.J.; Shava, G.N.; Zulu, E.; Shonhiwa, S.
    The purpose of this research was to identify and analyze the key factors that affect the limited progression of disabled persons to senior positions at the National Association of Societies for the Care of the Handicapped (NASCOH), the umbrella body that represents different organizations that advocate and support people with disabilities. The research followed a qualitative approach with some limited quantitative analysis of some of the findings. Ten member organizations were sampled in the collection of data. Out of the fifty questionnaires distributed, thirty fully completed and valid questionnaires were received back and that constituted a response rate of sixty percent. The sample was made up of five organizations of the disabled and five organizations for the disabled. The findings of the research show, amongst others, that prejudice and in some instances, weak corporate governance are strong determinants of lack of progression to senior positions of disabled people at NASCOH and in some member organizations. Although this research was small in scale, that is, targeted only ten out of forty-five NASCOH member organizations; many lessons could be learned from the findings of the project. Further research is necessary to explore deeper the identified factors to influence better policy and practice in the study area. The research study found that disabled employees are less represented in employment opportunities. The study further found that there are limited or in some instances, no programmes designed to promote the advancement and development of people with disabilities at NASCOH member organizations. The key recommendation is that there is an urgent need for NASCOH, with the active participation of disability rights activists to push for the establishment of a national policy on disability by the Government of Zimbabwe. Further research is necessary to explore deeper the identified factors to influence better policy and practice in the study area.
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    Effectiveness of Strategic Communication Tools in Enhancing Local Authorities Operations, the Zimbabwean Experiences
    (Indiana Journal of Humanities and Social Sciences, 2022-03-31) Ngwenya, B.; Ndlovu, M.J.; Shava, G.; Zulu, E.; Shonhiwa, S.
    The study sought to evaluate strategic communication tools in Zimbabwe with the City of Bulawayo as a case study. Bulawayo City Council was the first local authority to set up a service call centre in 2012 to cover all municipal service faults and queries. The focus of the call centre was to ensure efficient service delivery and also customer relationship management. The study sought to examine the role of the strategic communication tools to a municipal‟s overall strategy. It also aimed at assessing the role of the call centre since its formation as well as evaluate the importance of the call centre in enhancing service delivery. As the first local authority to set up a call centre there has been increased interest from other local authorities in learning from Bulawayo‟s experiences. In conducting the study, 100 questionnaires were sent to internal respondents who were members of staff for the City of Bulawayo and 290 questionnaires were distributed to all the 29 wards in the city. Purposive sampling was used in the distribution of questionnaires for internal respondents and non - probability convenience sampling used for the external respondents. The study established that the call centre has been an influential strategic communication tool contributing towards the enhancement of service quality and delivery. The study further revealed that there is need for the local authority to match services provided at the call centre to the services provided by other service departments. The study indicated that the call centre as a strategic communication tool could be successfully implemented by other Zimbabwean local authorities although it was noted that this should be after careful research and analysis. The study recommended that organisations wishing to set up call centres should be able to match customer service demand with the actual delivery of services.
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    Enhancing Development Potential of Diaspora Communities, Experiences of Zimbabweans Living in Botswana
    (2022) Sibanda, K.; Ndlovu, M.J.; Shava, G.N.; Zulu, E.; Shonhiwa, S.
    The study examined the development potential of the Zimbabwean diaspora communities living in Botswana. The current study sought to fill a gap in the interrogation of the willingness and capacity of Zimbabweans living in Botswana to participate in development projects in Zimbabwe. The research was carried out in Botswana using mail and electronic questionnaires, in depth interviews and ethnographic data. Fifty mail survey respondents, 7 electronic survey respondents and 12 in depth study respondents were used in the current study. The mixed method approach used yielded data that could not have been obtained with one method only. Using the transnational capability framework, the research established the existence of both skilled and unskilled Diaspora in Botswana. The study observed that the Zimbabwean community in Botswana is actively involved in transnational activities. The study established that there is willingness to participate in the advancement of their families and communities in Zimbabwe. There are some challenges that hinder the full participation of the Diaspora community that were noted in the study. The shorter periods covered by permits affect the migrants’ capacity to access loans from banks or engage in long term planning as they risk non-renewal of permits. On the Zimbabwean side the economic and political uncertainty affect the commitment by some Zimbabweans in the diaspora to invest in Zimbabwe. The possibility of engagement between Zimbabweans in the diaspora is affected by lack of trust between the current government and the citizens in the Diaspora. The study recommended that the government of Zimbabwe should create a database of Zimbabweans living in Botswana to determine and tap the available skills base for capacity building. The Governments of Botswana and Zimbabwe are recommended to discuss extension of permits and granting of dual citizens to Zimbabwean applicants for the benefit of both countries. There is also need for the Zimbabwean Government to reduce duty on capital goods to allow the Diaspora community to bring productive capital for investment.
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    Enhancing Development Potential of Diaspora Communities, Experiences of Zimbabweans Living in Botswana
    (International Journal of Research and Innovation in Social Science (IJRISS), 2022-03) Sibanda, K.; Ndlovu, M. J.; Shava, G.; Zulu, E.; Shonhiwa, S.
    The study examined the development potential of the Zimbabwean diaspora communities living in Botswana. The current study sought to fill a gap in the interrogation of the willingness and capacity of Zimbabweans living in Botswana to participate in development projects in Zimbabwe. The research was carried out in Botswana using mail and electronic questionnaires, in depth interviews and ethnographic data. Fifty mail survey respondents, 7 electronic survey respondents and 12 in depth study respondents were used in the current study. The mixed method approach used yielded data that could not have been obtained with one method only. Using the transnational capability framework, the research established the existence of both skilled and unskilled Diaspora in Botswana. The study observed that the Zimbabwean community in Botswana is actively involved in transnational activities. The study established that there is willingness to participate in the advancement of their families and communities in Zimbabwe. There are some challenges that hinder the full participation of the Diaspora community that were noted in the study. The shorter periods covered by permits affect the migrants’ capacity to access loans from banks or engage in long term planning as they risk non-renewal of permits. On the Zimbabwean side the economic and political uncertainty affect the commitment by some Zimbabweans in the diaspora to invest in Zimbabwe. The possibility of engagement between Zimbabweans in the diaspora is affected by lack of trust between the current government and the citizens in the Diaspora. The study recommended that the government of Zimbabwe should create a database of Zimbabweans living in Botswana to determine and tap the available skills base for capacity building. The Governments of Botswana and Zimbabwe are recommended to discuss extension of permits and granting of dual citizens to Zimbabwean applicants for the benefit of both countries. There is also need for the Zimbabwean Government to reduce duty on capital goods to allow the Diaspora community to bring productive capital for investment.
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    Grounded theory in Educational Research: A literature review of features and processes
    (2022) Shava, G.N.; Tlou, F.N.; Shonhiwa, S.
    Grounded theory which is a systematic methodology of discovering theory from data in social science and educational research is considered a general methodology and a way of thinking about conceptualizing data. Using Grounded theory, meaning is negotiated and understood through interactions with others in a social process. This desk top research provides an overview of the features of grounded theory, and in the process, activities involved in using grounded theory are highlighted. Further weaknesses and strengths of grounded theory are discussed. In this article we argue that using an appropriate research method for an inquiry is critical to successful educational research.
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    Qualitative Research Paradigm, a Key Research Design for Educational Researchers, Processes and Procedures: A Theoretical Overview
    (Indiana Journal of Humanities and Social Sciences, 2022-01-28) Muzari, T.; Shava, G.N.; Shonhiwa, S.
    Social science researchers use qualitative research for in-depth understanding of life experiences with reference to social and cultural depositions. Qualitative research is principally anchored on three theoretical frameworks namely phenomenology, hermeneutics and ethnography. The characteristics of qualitative research are humanistic, naturalistic and holistic in dynamic social realities. On methodology, the qualitative approach is found in the interpretive paradigm, with a case study as the research design. The data generating methods are interviews, observations and document analysis. For ethical considerations, issues of anonymity, confidentiality, human dignity, consent and privacy are of paramount importance for avoidance of psychological and physical human harm. The data analysis requires qualitative data management through content and thematic analysis. In pledging trustworthiness the approach uses prolonged engagement, member checking, peer review and triangulation .The strength of qualitative research is its ability to probe inner humanistic issues whereas the limitation is that its findings cannot be generalized since the study happens within closed parameters.
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    Quality and Education for Sustainable Development Challenges towards a Transition in Zimbabwean Higher Education.
    (Indiana Journal of Humanities and Social Sciences, 2021-11-30) Shava, G.N.; Tlou, F.N.; Shonhiwa, S.; Hleza, S.
    Purpose The purpose of this article is to examine the challenges of providing quality and Education for sustainable development in the Zimbabwean higher education context. The United Nations (UN) Sustainable Development Goal (SDG) 4.7 proposes that Education for Sustainable Development (ESD) should be included at all levels of education. However there is little guidance towards the achievement of this goal. It shall therefore the focus of this study to understand the challenges towards the transition to achieve quality and ESD in Zimbabwean higher education institutions. Design/Methodology In this study exploratory qualitative and interpretive study was used. The qualitative study was embedded in an interpretive paradigm to explore the challenges of achieving quality and (ESD) in the Zimbabwean context of higher education. The researchers employed interviews because they yield in-depth data with the element of voice in the text. Findings Findings from the study indicated that the transition to achieve quality and sustainability is constrained by multiple challenges emanating from institutional and agential conditions surrounding teaching and learning. Practical implications The study has practical implications for higher education. This is a study conducted in Zimbabwe higher education such that the practical implication is the relevance of findings that are applicable to the higher education landscape. Little literature in Zimbabwe is available on ESD and that being the case this study provides in-depth literature on higher education quality and sustainability. Originality This study is among the first studies conducted in Zimbabwe to understand the complexities associated with the transition towards achieving ESD. Opportunities for enhancing quality teaching and learning are provided for in this study. The study demonstrates that there is strong evidence that exists showing that investing in quality higher education is pivotal to reaching the SDG4 including the aspiration of Zimbabwe's Agenda 2030. This study demonstrates that quality higher education makes for good economic and is a development imperative and must be treated as a fundamental macroeconomic variable and given much priority as inflation, unemployment and budget deficit.