Implementation Of A Computerized Balanced Scorecard (BSC) System In A Manufacturing Organisation In Zimbabwe
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2013
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Abstract
This modern era’s high technological improvements
present manufacturers and other organizations with a plethora of
Management Information Systems (MISs) which makes them face
challenges when choosing a corporate information system. High
initial investment in setting up the information systems make it
very difficult for companies to adopt new systems as they come
into market before realizing a reasonable return from the previous
system. In line with these concerns, a methodology for building a
Balanced Scorecard module as a strategic management platform
that can be integrated smoothly into already existing information
system such as MRP/ERP is presented. The paper uses a case
study of a manufacturing company based in Zimbabwe. Various
manufacturing based metrics are reviewed with the main intent of
showing how these can be tracked in a computerized platform.
Sample data extracted from the production system is used to test
the built system. The paper shows a methodology for software
design, setting up and adopting a BSC system. The proposed
approach is used to design a computerized BSC system for the case
study company, which incorporates a BSC dashboard for the four
main perspectives derived from various operational metrics.
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Gwangwava, N., Mhlanga, S. and Goriwondo, W.M., 2013. Implementation Of A Computerized Balanced Scorecard (BSC) System In A Manufacturing Organisation In Zimbabwe. International Journal of Soft Computing and Engineering (IJSCE) Vol. 2(6)