Factors influencing the transfer of training in internal training programmes: the case of the National University of Science and Technology (NUST) Library

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Date
2024
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Abstract
Whereas academic librarians’ knowledge, skills, and attitudes (KSAs) need to be constantly updated through training to meet professional demands in the field, such training should be transferred to the job for improved job performance. This study identified factors affecting the transfer of training in internal training programmes at NUST Library. A multi-methods research design was employed. Data were collected by administering questionnaires to trainers and trainees while senior library management was interviewed. Data from 32 responses were presented and analysed using Microsoft Excel software. Trainee characteristics, training design and delivery, the work environment, and trainer characteristics were the major factors that affect training transfer. Although trainees had high cognitive abilities, they were not highly motivated to train and transfer trained KSAs. The training design did not include trainees fully and training content was decided by library management. The work environment lacked relevant equipment and technological infrastructure. Training methods in place were sufficient although the need to utilise a blended learning approach incorporating online tutorials was realised. Trainers were experienced in the delivery of training although their pedagogical, presentation, interpersonal, and communication skills needed honing. The importance of training transfer should be emphasised before, during, and after training. Supply of adequate equipment as well as sending trainers for the training of trainers’ courses targeting deficient areas were recommended.
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Marowa, J., and Fusire, L. R. 2024. Factors influencing the transfer of training in internal training programmes: the case of the National University of Science and Technology (NUST) Library. Southern African Journal of Communication and Information Science. 2(1): 84-105