ICTs for enhancing Knowledge Management amongst academics at the National University of Science and Technology, Zimbabwe

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dc.contributor.authorDewah, P.
dc.contributor.authorSibanda, F.
dc.date.accessioned2025-07-28T12:31:39Z
dc.date.available2025-07-28T12:31:39Z
dc.date.issued2022-08-31
dc.description.abstractThis study investigated the use of Information and Communication Technologies that are used to for knowledge management amongst academics at the National University of Science and Technology (NUST) based on anecdotal evidence that inadequate IT resources have always hampered knowledge management among academics. The purpose of the study was to investigate how ICTs are used to enhance knowledge management amongst academics at the NUST. Anchored on the interpretivist paradigm, the study used qualitative research method in a case study design where interviews were conducted with six deans of faculties across the university and one ICTs officer. Data was gathered through face-to-face in-depth interviews and analysed using themes. Findings indicated that NUST provides the academics with desktop computers for knowledge management and laptops are provided only on request. Academics are offered training when the ICTs department introduces new software. It also emerged that mistrust and bureaucracy in the university affects lecturers’ knowledge management. The study concluded that academics at the university are aware of the importance of ICTs in managing knowledge, but weak and unreliable internet connection were major barriers to knowledge management amongst academics. The study recommends adequate provision of technologies such as laptops since some academics are reluctant to share knowledge using personal resources.
dc.identifier.citationDewah, P. and Sibanda, F., 2022. ICTs for enhancing Knowledge Management amongst academics at the National University of Science and Technology, Zimbabwe. South African Journal of Libraries and Information Science, 88(1), pp.1-10.
dc.identifier.urihttp://196.220.97.103:4000/handle/123456789/1015
dc.language.isoen
dc.publisherSouth African Journal of Libraries and Information Science
dc.titleICTs for enhancing Knowledge Management amongst academics at the National University of Science and Technology, Zimbabwe
dc.typeArticle
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